Rich Text Comments
NOTE: Most modern browsers support rich text comments, but this feature may not be available in certain browsers, such as Internet Explorer.
When commenting on projects, tasks, documents, and requests, Workzone provides a rich text (WYSIWYG - "What You See Is What You Get") editor that can alter the appearance and formatting of comments to provide enhanced communication. There is a toolbar above the "Add a comment..." box with the following options (numbers are added for reference below):
Workzone will show the tool name and keyboard shortcut when hovering the cursor over the appropriate icon. The following table outlines format examples and keyboard shortcuts for using each tool option:
| Tool | Example | Shortcut |
| 1. Bold | Here is an example of bold text | Ctrl/Command + B |
| 2. Italic |
Here is an example of italic text | Ctrl/Command + I |
| 3. Underline | Here is an example of underline text | Ctrl/Command + U |
| 4. Strikethrough | |
Ctrl/Command + Shift + X |
| 5. Color (Text) | Here is an example of colored (red) text. |
No keyboard shortcut. A palette of 29 colors appears on click. |
| 6. Color (Background) | Here is an example of background colored (green) text. | No keyboard shortcut. A palette of 29 colors appears on click. |
| 7. Ordered list |
|
Ctrl/Command + Shift + 7 |
| 8. Bulleted list |
|
Ctrl/Command + Shift + B |
| 9. Block quote |
|
Ctrl/Command + Shift + 9 |
| 10. Code block | Here is an example of code block text |
Ctrl/Command + Option + Shift + X |
| 11. Hide/show formatting | |
|
| 12. Mention someone | @Firstname Lastname |
Shift + 2 + "User Name" |
NOTE: When using a keyboard shortcut, Mac computers use the Command (⌘) key, while Windows uses the Control (Ctrl) key.
When using the "Mention someone" tool, a selection dropdown will appear. For more details, check out Mention a user.